PROCESS IMPROVEMENT


A company’s supply chain management system may need strategic realignment of its distribution network, inventory management, information management or organisational design. Additionally, to achieve tighter control over the supply chain, some of the processes may also need to be re-engineered. Concargo consultants look at all the internal and external processes of an enterprise that may have a bearing on the supply chain and recommend suitable changes to help optimise efficiency.

Supply chain process performance is responsible to great extent on the business performance, as a majority of the business processes fall under the supply chain domain. Supply chain process re-engineering and improvement can lead to huge cost reductions, help in eliminating unnecessary complexities and reduce turnaround times.

Some areas in which Concargo consultants can help achieve process improvements:

  1. Assigning ownership of processes to the right department
  2. Setting up performance indicators to supply chain processes
  3. Strategic and objective solutions to critical supply chain issues
  4. Integration of business processes that traditionally operate in functional silos
  5. Alignment of processes to achieve strategic goals with improved customer satisfaction
  6. Analysing the cost, time and service level impact on the supply chain of the proposed processes
  7. Identification and elimination of non value-adding activities through lean and six sigma methodologies
  8. Identification of the non-overlapping processes and their linkages with the upstream and downstream process
  9. Implementation of the proposed process, hand holding each stake owner through the change process after getting their approval/ sign off

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