Services

Service Benefits

SUCCESSFUL SERVICE DELIVERY
We pride ourselves in being able to assist customers in optimising their logistic service investment through the
utilisation of our specialist divisions.

SUBSTANTIAL LOGISTICS COST-SAVINGS
We actively identify, develop and coordinate the implementation of industry-focused and customised distribution
fulfilment solutions.

EFFECTIVE AND EFFICIENT PROJECT TEAM DEPLOYMENT
Including logistics service consulting, training, projects office establishment and solution delivery (managing
the project).

IMPROVED SERVICE LEVEL AGREEMENT (SLA) MANAGEMENT
Including the management and quality assurance of the distribution business process from start to finish.

INTERNATIONALLY ALIGNED CERTIFICATION
We provide documentation and distribution systems processes that meet international standards.

IMPROVED RETURN ON CONTRACT INVESTMENT
We provide integrated control, automated billing, web-based communication and management information systems
that keep our service offerings seamless and cost-effective.

SKILLED PROJECT RESOURCES
We offer top quality service support in the form of logistic business partnerships and collaborations. These
collaborations address issues around implementation, hand-over, maintenance and support.

IMPROVED REQUIREMENTS DEFINITION
Our contract executives provide distribution service solutions, which are highly customisable as they are based on
customers' project requirements.

IMPROVED PROJECT CONTROLS
Our fulfillment processes allow our valued customers to better utilise their logistics budgets in the actual areas
requiring development.

FOCUSED DEVELOPMENT OF CONTRACT PROJECT STAFF
Our contract executives are used to manage and facilitate all contract enquiries according to proven methodologies.

STANDARDISED APPROACH TO PROJECTS
Our systems and business processes address the development of the entire contract, based on the actual need
of each customer.

SKILLS TRANSFER AND MENTORSHIP
Our systems training benefits are geared around process effectiveness of our staff and to identify and rectify
shortfalls in service at an early stage.

QUICKER PROJECT DECISION-MAKING
Our project development and assessment programmes identify distribution process pitfalls at an early stage.

IMPROVED COMMUNICATIONS
Our staff are mentored on a weekly basis and their customer outputs are verified by an experienced professional.

SYSTEMS STABILITY
We continually strive to improve on customised software applications, technology infrastructure, package implementation and business systems integration.