Conditions of Use | Concargo

Conditions of Use


“this Website” means

“the Website owner” and “we” means Concargo (Pty) Ltd (“Concargo”)

“user” and “you” means any person accessing any part of the Website


The pages on this website: (the “Website“) are published and maintained by Concargo (Pty) Ltd (“us” or “we“).

These terms and conditions, as well as any other terms and conditions or policies which are featured on the Website (together, the “Website Terms”), set out the terms on which you may use the Website. Please read the Website Terms carefully, as by using the Website you will be taken to have agreed to be bound by them. If you do not agree to any of the Website Terms, then please refrain from using the Website.

We reserve the right to vary the Website Terms at any time and will post any variations on the Website. You are advised to review the Website Terms on a regular basis as you will be deemed to have accepted any variations if you continue to use the Website after they have been posted.

Information about Us

Concargo (Pty) Ltd is a private limited company registered in South Africa under company number 2001/023614/07. Our registered office is at De Waterkant, 10 Helderberg Street, Stellenbosch, 7600. Our VAT number is 4040133870.

Website Availability and Access

We reserve the right at any time to modify or stop providing the Website (or any part of it, or any feature or service provided through it), either temporarily or permanently, with or without notice. We will not be liable to you if, for any reason, the Website is unavailable for any time or for any period.

Although we check the Website for viruses, we do not warrant that the Website is free of viruses, worms, Trojan horses (or similar) or any technical defects of any description, and we assume no responsibility for any technical problems which may arise from your use of the Website.

Intellectual Property Rights

All intellectual property rights in or relating to the Website and the material published on it (including but not limited to all copyright, database rights, registered and unregistered trademarks, service marks and logos, with any goodwill attaching to any of them) are owned either by us (or our affiliated companies) or our licensors.

In particular, any names, logos and/or images on the Website which identify us (or our affiliated companies) or which identify our clients, award givers or other organisations are marks which belong to us (or our affiliated companies) or the organisation concerned, as applicable.

Except where it is explicitly permitted by the Website Terms, nothing in the Website should be interpreted as granting any license or right to use any such intellectual property without the permission of the relevant owner, and all such rights are expressly reserved.

You may, however, download to a local hard disk and print off extracts of any page from the Website (unless this is specifically prohibited by a notice published on the relevant page) provided that this is solely for your personal, non commercial use and provided that any copy has attached to it any relevant proprietary notices and/or disclaimers. All other use is prohibited. This means that, amongst other things, you are not permitted to:

  • copy, reproduce, redistribute, modify or otherwise exploit any part of the Website or its contents; or
  • incorporate or store any part of the Website or its contents in any other website, electronic retrieval system, publication or other work;

whether in hard copy, electronic or any other form.

Links to our Website

You may link to our home page, provided you do so in a way which is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association approval or endorsement from us (or from our affiliated companies) where none exists.

The Website (or any part of it) must not be framed on any other website, and you may not create a link to any part of the Website other than the home page. In addition, you must not establish a link from any website which is not owned by you.

We reserve the right at our total discretion to prohibit links to the Website (whether in general, or in relation to any particular link) at any time.

Links from our Website

Any link (be it a hypertext link or other referral device) used on the Website is provided solely for your use and convenience. We are not responsible for the content of any other website which you have accessed using a link from the Website and we accept no responsibility or liability for any loss or damage you may suffer as a result of using such other websites.

Reliance on Information on our Website

The information published on the Website is provided for information purposes only and is not intended to amount to advice or recommendations (professional or otherwise). While we do our best to ensure that the information on the Website is accurate when posted, we cannot warrant that it is accurate or complete, or that it will be kept up to date. We therefore cannot be held liable for any use or reliance you may make of, or put on, any information which is published on the Website.

The information contained on the Website is not an invitation to invest in the shares, or any other products or services or otherwise deal in these or enter into a contract with us or any other company. In particular, the information provided should not be relied upon in connection with any investment decision.

The past performance of Concargo (Pty) Ltd or any other company referred to on the website cannot be relied upon as a guide to its future performance..

Any reference to any product or service which has been or may be provided by us or any other company does not amount to a promise that such product or service will be available at any time. Changes to or improvements in such products or services may be made at any time without notice.

Limitation of Liability

The Website is provided “as is” and all guarantees, conditions or warranties of any kind (whether express or implied) are excluded to the fullest extent permitted by law. Without prejudice to the general nature of the preceding sentence, we expressly make no warranty about, and assume no liability or responsibility for:
any third party advertisements, material or products or services which feature on the Website or any third party websites linked to the Website (or the contents or opinions expressed in any of them), nor do we accept any obligation to monitor, investigate or check any of the preceding items; or
the Website (or its contents) being fit for any particular purpose, accurate, reliable, non infringing, or being safe, secure, accessible, uninterrupted, or free from errors, viruses, worms, Trojan horses (or similar) or any technical defects of any description.
Under no circumstances will we be liable for any loss of profits, loss of savings, loss of use, loss of business or contracts, loss of opportunity, damage to goodwill or reputation, loss or spoiling of data, or for any indirect, special or consequential loss, which may arise in connection with the use (or inability to use) the Website or any of its contents (whether such loss arises from negligence, breach of contract or in any other way), even if you were advised of or knew of the likelihood of that loss, or that type of loss, arising.

Nothing in the Website Terms excludes or limits our liability for death or personal injury caused by our negligence, or for fraud, or any other liability which cannot be excluded or limited by law.

Data Protection and Privacy

We process information about you in accordance with our privacy policy. By using the Website, you consent to such processing and you warrant that all data provided by you is accurate.


If any provision of the Website Terms is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions (and the remainder of the provision in question) will not be affected.

Trade Marks

The company name”Concargo” and the company “Logo” is a registered trade mark owned by Concargo (Pty) Ltd.

Jurisdiction and Applicable Law

The interpretation, construction, effect and enforceability of the Website Terms shall be governed by South African law.

The South African courts shall have exclusive jurisdiction over any claims or disputes arising out of or in connection with the Website Terms and/or a visit to the Website, although we retain the right to bring legal proceedings against you in any other court of competent jurisdiction.

Contacting Us

If you have any requests, queries or concerns about the Website or any material which appears on it, please contact us:


Detailed description of goods and/or services

Concargo (Pty) Ltd (Concargo) is a full Multidisciplinary, Multifunctional Supply Chain and Logistics company. Concargo has been operating throughout Africa since 1987 and in that time we have built an enviable reputation as a well-established leader in the field of Supply Chain Solutions and Logistics Planning service delivery on this continent, offering a wide range of transport services throughout South Africa and into all frontier states in Southern, Sub-Saharan and Equatorial Africa.

Delivery policy

Subject to availability and receipt of payment, requests will be processed within 24 hours and delivery confirmed by way of a Load Confirmation Order. The Client shall ensure, prior to the Goods being off-loaded, that the Goods to be off-loaded are the precise Goods which are contracted to be off-loaded, that during off-loading clear and precise off-loading and delivery instructions are given, that the Goods are off-loaded at the correct place and/or off-loading point, and that immediately after off-loading the Goods comprise the correct quantity and are in good order and condition.

Return and Refunds policy

The provision of services by Concargo is subject to availability. In cases of unavailability, Concargo will refund the client in full within 30 days.

The Client shall be entitled to cancel a request for a vehicle to carry out a particular service in terms of the Contract of Service, provided that the Client gives Concargo not less than 12 hours for a national domestic Contract of Service and 24 hours for an over border Contract of Service notice of cancellation (Saturdays, Sundays and Public Holidays excluded), prior to the time of despatch of the vehicle as scheduled by Concargo, failing which the Client shall be liable to pay Concargo’s usual, alternatively reasonable additional charges.

Cancellation of orders by the client will attract a 5% administration fee.

Customer privacy policy

Concargo shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:

Payment options accepted

Payment may be made via Visa, MasterCard, Diners or American Express credit cards or by bank transfer into the Concargo bank account, the details of which will be provided on request.

Credit card acquiring and security

Credit card transactions will be acquired for Concargo via PayGate (Pty) Ltd who are the approved payment gateway for ABSA South Africa. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website. Users may go to to view their security certificate and security policy.

Customer details separate from card details

Customer details will be stored by Concargo separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to

Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is South African Rand (ZAR).


Concargo takes responsibility for all aspects relating to the transaction including services sold on this website, customer service and support, dispute resolution and delivery of goods.

Country of domicile

This website is governed by the laws of South Africa and Concargo chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, Montreal Drive Ext, Airport City, Cape Town.


Concargo may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company information

This website is run by Concargo (Pty) Ltd, a private company based in South Africa trading as Concargo and with registration number 2001/023614/07 and Directors, DA Kruyer, B Kruyer, DT Page, JB Conradie & GB Tighe.

Concargo contact details

Support: Sharecall 0860 25 26 27 (South Africa) or +27 21 386 9060 (International)
Physical address: Montreal Drive Ext, Airport City, Cape Town, South Africa
Postal address: PO Box 49, Cape Town International Airport, 7525, South Africa