From the monthly archives:

August 2010

Customer Evangelism

by David on August 26, 2010

Today, people are organized in social networks and can take action together. They can discuss isolated instances of bad customer experiences and place them in context. Thus, they express concerns and dissatisfaction more loudly than they have ever been able to. What is more, they can take action to challenge business activities and people in […]

{ Comments on this entry are closed }

Crabby Old Man

by David on August 19, 2010

What do you see nurses? . . .What do you see? What are you thinking . . . . when you’re looking at me? A crabby old man . . . . . not very wise, Uncertain of habit . . . . . with faraway eyes? Who dribbles his food .. . . . […]

{ Comments on this entry are closed }

Crossdocking: A New Vision for an Old Idea

by David on August 18, 2010

Manufacturers and distributors know crossdocking — the practice of immediately converting inbound deliveries to outbound shipments — can help create more efficient supply chains. But there’s an obstacle to crossdocking that can undermine those efforts: the need for continuous, real-time shipment visibility. Without the shipper’s ability to track and trace individual parcels, shipments may be […]

{ Comments on this entry are closed }

Look After My Business!

by David on August 18, 2010

So there I was having this chat with a friend of mine over the weekend. He is the group HR executive for a large IT company, and he drew me into conversation about a particular challenge that his company now faces – they have to cultivate effective future management. His question was simple – “How […]

{ Comments on this entry are closed }

Concargo Moving Forward

by David on August 10, 2010

Concargo has always been in an exciting stage of evolution and progression from its inception in 1987. We took up residence in brand new warehouse premises at Airport City in Cape Town and also in Spartan Johannesburg on 1 January this year, our aim to create a working environment where people feel good about themselves […]

{ Comments on this entry are closed }

30 Second Speech by Bryan Dyson

by David on August 10, 2010

{ Comments on this entry are closed }

Life’s Experiences

by David on August 10, 2010

The less you associate with some people, the more your life will improve. Any time you tolerate mediocrity in others, it increases your mediocrity. An important attribute in successful people is their impatience with negative thinking and negative acting people. As you grow, your associates will change. Some of your friends will not want you […]

{ Comments on this entry are closed }